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Digital Experiences That's Driven Growth Since 1998
The number of revisions you can request depends on your selected package. You can ask for changes as described in your package details. We aim to provide great service and will keep revising your designs, wireframes, or app modules until your needs are reasonably met, as agreed.
The customer understands that the company retains the rights to all code, designs, and concepts until the project is fully paid for. Upon final payment, ownership of the application’s source code and related materials will be transferred to the client, unless otherwise stated in the contract.
We start working on your project as soon as we receive all your requirements, project details, and payment. If there are any delays in sending us information, it may take longer to deliver your project.
Refunds are subject to company approval and depend on the project stage. Refund requests made after significant design, development, or coding work has been completed will not be entertained. Partial refunds may be considered in cases where minimal work has been carried out.
Once initial design mockups, prototypes, or concepts are shared, the client may request revisions in accordance with the chosen package. Any additional requests beyond the package limit may incur extra charges.
Services purchased under all-inclusive or discounted packages are non-refundable and non- transferable
After you approve a milestone, like wireframes, UI/UX, or development phases, any further changes may need extra payment and could take more time to deliver.
To request a refund:
We are dedicated to fulfilling your requirements and delivering high-quality services. Our QA team tests every application module to ensure functionality, security, and performance.
Your satisfaction is important to us. While we can't promise absolute perfection, we do our best to meet your expectations at every stage of your project.
Once we receive your final payment, we will send you all your files and documentation. You will also get a confirmation email for your records.
We keep your final files and project records for up to two months after your project is finished. After that, we are not responsible for storing your files.
Our support team is here for you 24/7 to answer your questions, give you updates, and help you during the development process.
For your security, all official communication with our company should be conducted through support@creativelogodesign.co.uk our official website. We do not take responsibility for communication made outside official channels.